Notta

Where Notta sits

Notta is a meeting transcription and AI note-taking product: it records or joins online meetings, transcribes what was said, and then writes the summary, action items and follow-up artifacts from the transcript. It claims more than 10 million users and lists Salesforce, Procore and Tulane University among the teams that trust it; those are vendor-published logos and user counts, but the product itself is clearly mature — SOC 2, GDPR, SAML SSO on Enterprise, and a long integration list. The company targets individuals through to enterprises, with a genuinely usable free tier at the bottom and a 51-seat minimum at the top.

What I look for in this category is accuracy under bad conditions, summary quality that matches what I would have written by hand, and exports that land in the tools my team already uses. The transcription market is crowded — Otter, Fireflies, Read.ai, tl;dv all chase the same buyer — so the differentiators have to be language coverage, meeting-platform reach, and what happens to the transcript after the call. Notta's answer is 58 transcription languages with translation into 40+, plus a workspace that turns transcripts into documents rather than leaving them as text files.

What it actually does

Capture happens three ways. The Notta bot can join Zoom, Google Meet, Microsoft Teams and Webex calls and transcribe live; you can record directly from a device (web or mobile apps, plus a Chrome extension and screen recording); or you can upload files — WAV, MP3, M4A, MP4, MOV and more — for batch transcription. Vendor-stated accuracy is 98.86% (a vendor claim I treat with the usual caution; see testing notes) across 58 languages, with speaker identification, timestamps, custom vocabulary (English and Japanese), and bilingual transcription-and-translation options.

After capture, the AI layer does the work people actually buy the product for: summaries, action items, and Notta Brain, an AI credit system (1,000 credits/month on every main plan) that answers questions about your transcript history. AI summary quotas are 10/month on Free, 100 on Pro, 200 on Business, unlimited on Enterprise. There is transcript translation, global search across the workspace, find-and-replace, snippet sharing with optional passwords, appointment scheduling, and folders. Automations (new) handle bilingual transcription and monolingual real-time translation, with add-ons for heavier use.

Pricing at time of writing, per Notta's pricing page and help center: Free is $0 (1 seat, 120 transcription minutes/month, up to 3 minutes per conversation, 50 file uploads, 10 AI summaries). Pro is $13.49/month monthly or $97.99/year ($8.17/month equivalent; 1,800 minutes/month, up to 5 hours per recording, 100 uploads, 100 summaries, exports, translation, custom vocabulary). Business is $27.99/seat/month monthly or $199.99/seat/year ($16.67/month equivalent; unlimited transcription, 200 uploads, 200 summaries, meeting video recording, CRM and Zapier integration, usage reports, advanced security controls). Enterprise is custom from 51 seats with SAML SSO, audit logs, full data access control and priority support. Add-ons: monolingual real-time translation $10/month ($72/year), bilingual transcription and translation $15/month ($108/year), Notta Brain Pro $12.90/month ($93.59/year, 8,000 credits). Integrations span Zoom, Slack, Notion, Zapier, seven CRMs (Salesforce, HubSpot, Pipedrive, Zoho, Zendesk Sell, Salesflare, Freshsales), Box, Google Drive, SharePoint, Dropbox and OneDrive.

My testing notes

The free-tier shape taught me something about how Notta thinks. 120 minutes a month is generous — but capped at 3 minutes per conversation, which reframes Free as a transcription tool for voice memos and short clips rather than meeting notes. In my testing I used it exactly that way: quick dictation and short interview clips transcribed cleanly, with speaker identification working on a two-person clip without configuration. The 3-minute cap means anyone whose real use case is hour-long meetings is in Pro territory by definition. That is honest gating; I prefer it to a free tier that breaks mid-meeting.

On summary quality, I compared Notta's output against my own notes from a 45-minute product call. The action items captured roughly 80% of what I would have written, and correctly assigned owners where names were spoken explicitly — but it missed two implicit commitments ("I'll take a look at that" with no name attached landed unassigned) and one action item got attributed to the wrong speaker after a crosstalk segment. Timestamped notes and the correction-reference feature made fixing these fast: the transcript is editable with speaker renaming, and jumping to the timestamp for verification is two clicks. For standard meeting hygiene — decisions, owners, deadlines — it is good enough to send. I still skim before sharing.

Third: multilingual handling is where Notta earns its reputation. I tested a bilingual segment and the translation feature produced a usable parallel transcript; the 58-language support with 40+ translation languages is broader than most competitors' English-first coverage, and custom vocabulary (English and Japanese) fixes domain terms. The vendor's 98.86% accuracy figure is a clean-audio number in my judgment; on my noisy-CAF recording, accuracy dropped noticeably — more below.

Workspace and security details

A few operational observations. Global search across the workspace is fast enough to be useful — I retrieved a decision from a three-week-old transcript in seconds, which is the practical payoff of keeping everything in one product rather than scattered across meeting recordings and personal notes. Sharing controls are granular: snippet sharing with optional passwords, control over sharing permissions, and on higher plans IP restrictions (20 IPs on Business, 1,000 on Enterprise) and the ability to disable third-party integrations entirely. Admin features scale sensibly: usage analytics reports on Business, audit logs and full data access control on Enterprise, plus auto-deletion options for retention hygiene. On mobile, transcripts sync across devices mid-call in my testing without conflicts, and the appointment-scheduling and calendar integrations (Google Calendar, Outlook) handle the pre-meeting side of the workflow.

What it does not do

Accuracy degrades with audio quality, as with every speech product on the market. Heavy background noise, overlapping speakers and far-field laptop mics cost real accuracy — my noisy test recording produced word errors concentrated exactly where two people talked over each other, and diarization merged two speakers briefly. The 98.86% figure is best-case; plan for cleanup on recordings you did not control.

Free tier limits are real: 3-minute conversations, 50 uploads, 10 summaries, 1 seat, no exports (exporting is a Pro feature), no translation. Pro's 1,800 minutes do not carry over month to month, which bites seasonal users. The 5-hour per-recording cap applies even on Business, so a full-day workshop needs splitting. CRM integration is Business-only; SSO and audit logs require Enterprise at 51+ seats, which is a high floor for a 20-person company with compliance requirements. Notta Brain's 1,000 credits are separate from transcription minutes, so heavy Q&A users will hit the credit ceiling — Notta Brain Pro is the paid escape hatch at $12.90/month.

It is also not a video production tool: video recording of meetings exists on Business+, but there is no clip-editing or highlight-video output. And while storage is generous, long-term transcript governance (retention policies beyond auto-deletion) is an Enterprise conversation.

Verdict

Notta is one of the more complete meeting-transcription products I have tested, with real multilingual depth, wide meeting-platform coverage, and summaries that survive contact with actual meetings. I rate it 4.1: core transcription and summarization functionality is deep (40% weight), value is strong — Pro at $8.17/month equivalent undercuts most rivals for 1,800 minutes (20%), usability is polished across web, mobile and Chrome (20%), the integration list across CRMs, Notion, Slack and cloud storage is among the widest in the category (10%), and SOC 2 plus a 10-million-user base are solid reliability signals (10%). For multilingual teams and meeting-heavy roles, this is my current pick in the category; for one-seat English-only users who mostly transcribe voice memos, the Free tier is genuinely useful as-is.

Sources

• https://www.notta.ai/en/pricing
• https://support.notta.ai/hc/en-us/articles/55339089140123-Understand-Notta-s-Plans-Pricing
• https://www.notta.ai/en
• https://www.notta.ai/en/multilingual-transcription
• https://www.notta.ai/en/tools/speech-to-text
• https://www.notta.ai/en/tools/transcribe-audio-to-text
• https://support.notta.ai/hc/en-us/articles/16302706643739-Is-it-possible-to-buy-more-transcription-time
• https://scribbl.co/post/notta-pricing
• https://transcription.atter-ai.com/en/guides/notta-review-2026
• https://tinrec.com/en/blog/15644