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Hiver AI

AI customer service inside Gmail

Hiver Review: Best AI Customer Service Software in 2026

4.3(189 reviews)freemium
free tierteam featuresbrowser extension

Customer service tool that runs entirely within Gmail, adding shared inboxes, AI summaries, and automation without a new platform.

Pros

  • Works inside Gmail
  • Zero migration required
  • AI email categorization

Cons

  • Gmail only
  • Limited beyond Gmail use case

Best For

Small teams that live in Gmail wanting shared inboxes and AI without switching tools

Pricing

Free

Free
  • Core features
  • Email support

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