Justworks vs Shopify
A detailed comparison to help you choose between Justworks and Shopify.
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Verdict: Shopify wins
Shopify scores 4.6/5, edging out Justworks at 4.0/5. Anyone from solo sellers to scaling brands who wants a complete, hosted commerce stack — payments, inventory, POS, B2B and shipping — with AI tooling bundled rather than metered.
Justworks PEO / payroll (VS) |  Shopify Complete ecommerce platform for online stores | |
|---|---|---|
| Rating | 4.0 (1 review) | 4.6 (1 review) |
| Pricing Model | paid | freemium |
| Starting Price | Pricing varies | Free tier available |
| Best For | US small businesses of two to fifty people who want payroll, benefits and compliance handled by one transparently priced PEO without a procurement marathon. | Anyone from solo sellers to scaling brands who wants a complete, hosted commerce stack — payments, inventory, POS, B2B and shipping — with AI tooling bundled rather than metered. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | — | team featuresmobile appfree tierapi access |
| Visit Shopify → |
Justworks
Pros
- + Published per-employee pricing ($79 Basic / $124 Plus) with no base fee on PEO tiers — you can price a ten-person team at $790/month without a sales call
- + PEO Basic bundles payroll, SUI administration, workers' comp access, W-2/1099 filings and compliance alerts in one plan rather than selling them as add-ons
- + 24/7 phone and chat support on PEO plans; Capterra aggregates 4.5 for customer service and G2 carries 4.6 across 1,000+ reviews
- + CPEO certification since 2017 and ESAC accreditation since 2019 — verifiable third-party financial and compliance oversight, rare among smaller PEOs
- + Self-serve signup and an interactive platform tour that honestly reflects plan gating instead of demoing restricted features
Cons
- - US-only: no international payroll, no EOR abroad, and a two W-2 employee minimum excludes solo founders
- - Medical, dental and vision access only open on PEO Plus at $124/employee/month, pushing benefit-minded small teams to the top tier
- - Basic omits expense management, org chart, custom reporting and ATS integrations, and reporting depth is the most repeated complaint in user reviews
- - Linear per-employee pricing gets costly at scale — 25 employees on Plus is $3,100/month before benefits premiums
- - No free tier or self-serve trial on the pricing page; evaluation happens on a live, co-employment account
Shopify
Pros
- + From empty account to live store with payments, theme and shipping took me under an hour — the defaults are the product
- + Sidekick and 'millions of tokens' of AI usage are bundled into every paid plan including Basic, not metered as an add-on (vendor pricing page, at time of writing)
- + Transparent, published rate card: third-party transaction fees fall 2%/1%/0.6%/0.2% across tiers, so upgrade decisions are calculable arithmetic
- + Yearly billing cuts every core plan roughly 25% ($29/$79/$299 per month vs $39/$105/$399), with no negotiation required
- + Every plan now carries 200+ real-time reports, 10 inventory locations, 3 B2B catalogs and unlimited products — the base feature floor is high
Cons
- - Basic includes no additional staff accounts and no third-party carrier-calculated shipping, walls that bite quickly once you have any help
- - Checkout customization is locked to Plus (from $2,300/month on a 3-year term) except for limited thank-you-page edits
- - Third-party payment providers add 2% on Basic — an invisible tax that changes the plan math entirely if Shopify Payments is unavailable in your market
- - Real store costs are driven by paid apps, which are unvetted in quality and can double the platform spend
- - Sidekick's custom-app generation was gated to Grow and above in April 2026, and the 'millions of tokens' allowance is a vendor claim with no published metering
Frequently Asked Questions
Which is better, Justworks or Shopify?▼
Shopify scores higher at 4.6/5 vs 4.0/5 for Justworks, making it the better-rated option in our comparison.
What is the difference between Justworks and Shopify?▼
Justworks: Justworks is a professional employer organisation for US small businesses, handling payroll, benefits, compliance and HR administration. Shopify: Shopify is an all-in-one commerce platform for building and running an online store, with tools for payments, inventory, marketing, and an AI assistant called Sidekick.
Is Justworks or Shopify more affordable?▼
Justworks starts at €0/mo, Shopify starts at €0/mo. Check the comparison table above for current pricing.
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