Woebot Health vs Freed
A detailed comparison to help you choose between Woebot Health and Freed.
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Verdict: Freed wins
Freed scores 4.3/5, edging out Woebot Health at 2.5/5. Solo clinicians, NPs and PAs in small or independent practices who want to stop charting after hours and need a note in their browser-based EHR the same day.
Woebot Health AI mental health chatbot for CBT | Freed AI medical scribe for automated healthcare documentation | |
|---|---|---|
| Rating | 2.5 (1 review) | 4.3 (1 review) |
| Pricing Model | freemium | paid |
| Starting Price | Free tier available | From $99/mo |
| Best For | Health plans, provider organisations and researchers with a covered population to serve who want conversational CBT with published clinical evidence and can negotiate an enterprise contract. | Solo clinicians, NPs and PAs in small or independent practices who want to stop charting after hours and need a note in their browser-based EHR the same day. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | free tiermobile app | team featuresgdpr compliantapi access |
| Visit Woebot Health → | Visit Freed → |
Woebot Health
Pros
- + Peer-reviewed randomised evidence behind the CBT dialogue — the 2017 JMIR RCT is one of the few in this category I consider methodologically serious
- + Between-session CBT exercises were genuinely fast in my use: a full thought record in roughly four minutes through chat
- + Crisis language screening with routing to external resources is built into the conversation layer, not bolted on
- + WB001 postpartum depression program holds FDA Breakthrough Device Designation (granted May 2021) with a double-blind pivotal trial underway since January 2023
- + Shutdown handling was disciplined: stated transcript deadline (July 15, 2025) and explicit data retention posture
Cons
- - The consumer app was retired June 30, 2025 — no new accounts, no individual purchase route at all
- - Pricing is quote-only per member per month or population licence; no published numbers to budget against
- - Scripted dialogue loops back to its CBT framework when conversations go off-script, in my experience within two exchanges
- - No FDA marketing authorisation for WB001; the company concluded in 2025 that pursuing it was not achievable at acceptable cost
- - Not a treatment for severe conditions — adjunctive support for mild to moderate presentations only
Freed
Pros
- + Cheapest credible entry among well-reviewed scribes: $39/mo Starter, $79/mo unlimited Core, 7-day trial with no credit card (getfreed.ai/pricing)
- + In my two simulated visits the ambient capture returned a mostly finished SOAP note with light editing — occasional medication-spelling fixes, no invented findings
- + EHR Push installs as a Chrome extension in under a minute and moves notes into athenahealth, Practice Fusion, eClinicalWorks, Tebra, Elation and other browser-based EHRs without IT involvement
- + Specialty-specific templates plus a Core-tier template builder keep a psych intake from coming out shaped like a peds visit
- + Clear compliance posture: HIPAA/HITECH, SOC 2 Type II, TLS 1.2–1.3 encryption, and a signed BAA
Cons
- - EHR Push is one-way text transfer — no bidirectional write-back, no discrete data mapping, no CDI workflow
- - No free plan after the 7-day trial; group features and pricing for teams are custom-quote only
- - ICD-10/CPT/E-M coding suggestions are a starting point, not audit-proof coding for revenue-cycle scrutiny
- - Output quality degrades with poor audio; reviewers report occasional medication-spelling fixes and slight note-style drift between encounters
- - Not a dental or specialty-charting tool (no tooth/perio charting, no CDT codes) and no HITRUST certification for enterprise checklists
Frequently Asked Questions
Which is better, Woebot Health or Freed?▼
Freed scores higher at 4.3/5 vs 2.5/5 for Woebot Health, making it the better-rated option in our comparison.
What is the difference between Woebot Health and Freed?▼
Woebot Health: AI mental health chatbot delivering Cognitive Behavioral Therapy techniques and emotional support through conversational AI. Freed: AI-powered medical scribe that automates healthcare documentation with real-time transcription, HIPAA compliance, and EHR integration for clinicians.
Is Woebot Health or Freed more affordable?▼
Woebot Health starts at €0/mo, Freed starts at €99/mo. Check the comparison table above for current pricing.
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