Tortus vs Freed
A detailed comparison to help you choose between Tortus and Freed.
How to choose
Neither tool has user reviews on ToolSpotter yet, so we don't pick a winner. Compare them on what they're built for: Tortus — NHS trusts and ICSs procuring an ambient clinical scribe with regulatory coverage, published safety data, and direct EHR write-back — especially those on Epic, Oracle Health, EMIS or SystmOne.; Freed — Solo clinicians, NPs and PAs in small or independent practices who want to stop charting after hours and need a note in their browser-based EHR the same day..
Tortus AI-powered healthcare efficiency and EHR optimization | Freed AI medical scribe for automated healthcare documentation | |
|---|---|---|
| Rating | 4.3 (1 review) | 4.3 (1 review) |
| Pricing Model | paid | paid |
| Starting Price | From $99/mo | From $99/mo |
| Best For | NHS trusts and ICSs procuring an ambient clinical scribe with regulatory coverage, published safety data, and direct EHR write-back — especially those on Epic, Oracle Health, EMIS or SystmOne. | Solo clinicians, NPs and PAs in small or independent practices who want to stop charting after hours and need a note in their browser-based EHR the same day. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | team featuresgdpr compliantapi access | team featuresgdpr compliantapi access |
| Visit Tortus → | Visit Freed → |
Tortus
Pros
- + Published safety evidence: hallucination-check layer verified against the transcript with a 75% reduction in major hallucinations reported in npj Digital Medicine — rare transparency in this category
- + Direct Epic and Oracle Health integration with context-aware launch from the patient chart and signed notes written back to the EHR, not copy-paste exports
- + UKCA Class IIa medical device with ISO 13485, ISO 27001, Cyber Essentials Plus, DTAC and DSPT — the most regulatory coverage I found among UK scribes
- + Third-party evaluated outcomes: documentation time halved and 47 minutes back per shift at St George's (GOSH DRIVE for NHS England); 15,000 more appointments/year projected at Royal Devon
- + Published G-Cloud pricing (enterprise £200,000/year incl. 100,000 audio hours, £44/licence/month small pilot) lets procurement model cost before a sales call
Cons
- - No self-serve path for small clinics — everything routes through NHS trust procurement or the X-on Health partnership; smallest pilot caps at 20 licences and 1-2 departments
- - G-Cloud pricing documents carry conflicting validity dates (offers valid to 31/03/2025 vs G-Cloud 15 live from 7 Sept) — current figures need confirming in procurement
- - Template customisation is more limited than some competitors despite per-specialty templates
- - UK-centric: built around NHS governance and UK record systems with no documented private-practice PMS integration
- - Clinical performance claims rest on published evaluations and vendor documentation — there is no way for an individual reviewer to test the device in a real consultation
Freed
Pros
- + Cheapest credible entry among well-reviewed scribes: $39/mo Starter, $79/mo unlimited Core, 7-day trial with no credit card (getfreed.ai/pricing)
- + In my two simulated visits the ambient capture returned a mostly finished SOAP note with light editing — occasional medication-spelling fixes, no invented findings
- + EHR Push installs as a Chrome extension in under a minute and moves notes into athenahealth, Practice Fusion, eClinicalWorks, Tebra, Elation and other browser-based EHRs without IT involvement
- + Specialty-specific templates plus a Core-tier template builder keep a psych intake from coming out shaped like a peds visit
- + Clear compliance posture: HIPAA/HITECH, SOC 2 Type II, TLS 1.2–1.3 encryption, and a signed BAA
Cons
- - EHR Push is one-way text transfer — no bidirectional write-back, no discrete data mapping, no CDI workflow
- - No free plan after the 7-day trial; group features and pricing for teams are custom-quote only
- - ICD-10/CPT/E-M coding suggestions are a starting point, not audit-proof coding for revenue-cycle scrutiny
- - Output quality degrades with poor audio; reviewers report occasional medication-spelling fixes and slight note-style drift between encounters
- - Not a dental or specialty-charting tool (no tooth/perio charting, no CDT codes) and no HITRUST certification for enterprise checklists
Frequently Asked Questions
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