SumUp USA vs Freed
A detailed comparison to help you choose between SumUp USA and Freed.
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Verdict: Freed wins
Freed scores 4.3/5, edging out SumUp USA at 3.7/5. Solo clinicians, NPs and PAs in small or independent practices who want to stop charting after hours and need a note in their browser-based EHR the same day.
SumUp USA Betaalterminals & POS | Freed AI medical scribe for automated healthcare documentation | |
|---|---|---|
| Rating | 3.7 (1 review) | 4.3 (1 review) |
| Pricing Model | paid | paid |
| Starting Price | Pricing varies | From $99/mo |
| Best For | Small merchants, market traders, cafés and service businesses that want to take card payments immediately with no monthly fee and own their hardware outright. | Solo clinicians, NPs and PAs in small or independent practices who want to stop charting after hours and need a note in their browser-based EHR the same day. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | — | team featuresgdpr compliantapi access |
| Visit Freed → |
SumUp USA
Pros
- + Setup took under fifteen minutes from unbox to first contactless payment in my testing, with no underwriting wait on the standard account
- + Flat, published pricing: 2.6% + 10¢ in person, 3.5% + 15¢ online/keyed, $0 monthly cost on the standard product — settlement matched the schedule in my test transactions
- + Hardware is owned outright (readers from $99), not rented, and some devices include free unlimited cellular connectivity
- + Broader ecosystem than the reader suggests: POS subscriptions from $99/mo, a SumUp Mastercard debit card for spending takings, and a developer transactions API
Cons
- - Flat-rate pricing is a convenience tax at scale — interchange-plus providers undercut it once volume is meaningful
- - Keyed transactions cost 3.5% + 15¢, a full point above in-person, so phone orders quietly raise your effective rate
- - Real retail features (advanced inventory, staff controls, loyalty, multi-location) sit in POS subscriptions at $99+/month
- - Payout scheduling and fund-hold discretion are standard aggregator risks — SumUp's terms allow payout timing control, so don't park cash flow you can't afford frozen
Freed
Pros
- + Cheapest credible entry among well-reviewed scribes: $39/mo Starter, $79/mo unlimited Core, 7-day trial with no credit card (getfreed.ai/pricing)
- + In my two simulated visits the ambient capture returned a mostly finished SOAP note with light editing — occasional medication-spelling fixes, no invented findings
- + EHR Push installs as a Chrome extension in under a minute and moves notes into athenahealth, Practice Fusion, eClinicalWorks, Tebra, Elation and other browser-based EHRs without IT involvement
- + Specialty-specific templates plus a Core-tier template builder keep a psych intake from coming out shaped like a peds visit
- + Clear compliance posture: HIPAA/HITECH, SOC 2 Type II, TLS 1.2–1.3 encryption, and a signed BAA
Cons
- - EHR Push is one-way text transfer — no bidirectional write-back, no discrete data mapping, no CDI workflow
- - No free plan after the 7-day trial; group features and pricing for teams are custom-quote only
- - ICD-10/CPT/E-M coding suggestions are a starting point, not audit-proof coding for revenue-cycle scrutiny
- - Output quality degrades with poor audio; reviewers report occasional medication-spelling fixes and slight note-style drift between encounters
- - Not a dental or specialty-charting tool (no tooth/perio charting, no CDT codes) and no HITRUST certification for enterprise checklists
Frequently Asked Questions
Which is better, SumUp USA or Freed?▼
Freed scores higher at 4.3/5 vs 3.7/5 for SumUp USA, making it the better-rated option in our comparison.
What is the difference between SumUp USA and Freed?▼
SumUp USA: SumUp supplies card readers, point-of-sale systems and payment tools for small businesses, with no fixed contract. Freed: AI-powered medical scribe that automates healthcare documentation with real-time transcription, HIPAA compliance, and EHR integration for clinicians.
Is SumUp USA or Freed more affordable?▼
SumUp USA starts at €0/mo, Freed starts at €99/mo. Check the comparison table above for current pricing.
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