Fathom AI vs Freed
A detailed comparison to help you choose between Fathom AI and Freed.
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How to choose
Neither tool has user reviews on ToolSpotter yet, so we don't pick a winner. Compare them on what they're built for: Fathom AI — Individuals who want free, unlimited AI meeting notes, and sales or customer success teams that want call summaries written into their CRM without revenue-intelligence pricing.; Freed — Solo clinicians, NPs and PAs in small or independent practices who want to stop charting after hours and need a note in their browser-based EHR the same day..
Fathom AI Free AI meeting recorder and note-taker | Freed AI medical scribe for automated healthcare documentation | |
|---|---|---|
| Rating | 4.3 (1 review) | 4.3 (1 review) |
| Pricing Model | freemium | paid |
| Starting Price | Free tier available | From $99/mo |
| Best For | Individuals who want free, unlimited AI meeting notes, and sales or customer success teams that want call summaries written into their CRM without revenue-intelligence pricing. | Solo clinicians, NPs and PAs in small or independent practices who want to stop charting after hours and need a note in their browser-based EHR the same day. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | free tier | team featuresgdpr compliantapi access |
| Visit Fathom AI → | Visit Freed → |
Fathom AI
Pros
- + Free tier is the most generous in the category: unlimited recordings, storage and transcription in 38 languages, with summaries on screen ~30 seconds after the call
- + Live highlights and one-click video clips turned bookmarked moments into shareable Slack artifacts in my testing — no editor needed
- + CRM field sync on Business writes extracted details (budget, timeline, next steps) into HubSpot/Salesforce/Close fields — the post-call admin reps never do
- + Works against installed Zoom and Teams clients, not just the browser, which is why capture felt steadier than browser-only rivals
- + Every plan gets the Claude and ChatGPT integrations plus a public API and MCP server — meeting history queryable where you already work
Cons
- - No file upload: existing recordings and audio files cannot be transcribed at all
- - Bot-free capture is a Mac-only beta; Windows users get the visible bot, and a 'Fathom Notetaker' participant can alter the tone of sensitive calls
- - CRM sync is capped at 3 users per company domain below the Business tier — a real gotcha for teams of four or more
- - Free tier meters the good stuff: 5 advanced summaries/month, no AI action items, rate-limited Ask Fathom
- - Speaker detection weakens when people talk over each other, and in-person/mobile capture remains unverified
Freed
Pros
- + Cheapest credible entry among well-reviewed scribes: $39/mo Starter, $79/mo unlimited Core, 7-day trial with no credit card (getfreed.ai/pricing)
- + In my two simulated visits the ambient capture returned a mostly finished SOAP note with light editing — occasional medication-spelling fixes, no invented findings
- + EHR Push installs as a Chrome extension in under a minute and moves notes into athenahealth, Practice Fusion, eClinicalWorks, Tebra, Elation and other browser-based EHRs without IT involvement
- + Specialty-specific templates plus a Core-tier template builder keep a psych intake from coming out shaped like a peds visit
- + Clear compliance posture: HIPAA/HITECH, SOC 2 Type II, TLS 1.2–1.3 encryption, and a signed BAA
Cons
- - EHR Push is one-way text transfer — no bidirectional write-back, no discrete data mapping, no CDI workflow
- - No free plan after the 7-day trial; group features and pricing for teams are custom-quote only
- - ICD-10/CPT/E-M coding suggestions are a starting point, not audit-proof coding for revenue-cycle scrutiny
- - Output quality degrades with poor audio; reviewers report occasional medication-spelling fixes and slight note-style drift between encounters
- - Not a dental or specialty-charting tool (no tooth/perio charting, no CDT codes) and no HITRUST certification for enterprise checklists
Frequently Asked Questions
Which is better, Fathom AI or Freed?▼
It depends on your specific needs — neither tool has user reviews on ToolSpotter yet, so we don't rank one above the other. Fathom AI is best for: Individuals who want free, unlimited AI meeting notes, and sales or customer success teams that want call summaries written into their CRM without revenue-intelligence pricing.. Freed is best for: Solo clinicians, NPs and PAs in small or independent practices who want to stop charting after hours and need a note in their browser-based EHR the same day..
What is the difference between Fathom AI and Freed?▼
Fathom AI: Fathom joins Zoom, Google Meet and Microsoft Teams calls to record, transcribe and summarise them, and can push the summary into a CRM. Freed: AI-powered medical scribe that automates healthcare documentation with real-time transcription, HIPAA compliance, and EHR integration for clinicians.
Is Fathom AI or Freed more affordable?▼
Fathom AI starts at €0/mo, Freed starts at €99/mo. Check the comparison table above for current pricing.
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