Fillout vs Chatbase
A detailed comparison to help you choose between Fillout and Chatbase.
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How to choose
Neither tool has user reviews on ToolSpotter yet, so we don't pick a winner. Compare them on what they're built for: Fillout — Small-to-mid teams that want Typeform-grade form design with far cheaper scaling and native two-way sync into Airtable, Notion or Salesforce.; Chatbase — Small and mid-size teams that want a grounded, multi-channel AI support agent with human handoff live quickly, and whose reply volume fits inside a credit pool they can model in advance..
Fillout Build forms and surveys without code in minutes | Chatbase Create custom AI chatbots from your data | |
|---|---|---|
| Rating | 4.1 (1 review) | 4.1 (1 review) |
| Pricing Model | freemium | freemium |
| Starting Price | Free tier available | Free tier available |
| Best For | Small-to-mid teams that want Typeform-grade form design with far cheaper scaling and native two-way sync into Airtable, Notion or Salesforce. | Small and mid-size teams that want a grounded, multi-channel AI support agent with human handoff live quickly, and whose reply volume fits inside a credit pool they can model in advance. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | free tierno codeapi access | api accessfree tierno code |
| Visit Fillout → | Visit Chatbase → |
Fillout
Pros
- + Free plan collects 1,000 responses/month with unlimited forms, questions and seats — verified against Typeform's 10/month free cap
- + No per-seat charges on any tier, so billing tracks usage instead of headcount
- + Bidirectional Airtable/Notion mapping with URL-parameter pre-fill and conditional display — form-as-front-end for internal systems
- + Deep free-tier feature set: conditional logic, payments, scheduling, PDF generation, workflows and resume-in-progress submissions
- + Pricing matrix is published server-side with concrete limits (20 MB vs 1 GB file ceilings) rather than hidden behind sales calls
Cons
- - Custom domains require the $75/month Business tier (annual billing) even for teams that need little else
- - Response caps (1,000/2,000/5,000) push you up tiers fast if a form catches traffic; only Business is uncapped
- - Partial submissions — recovery of abandoned entries — are gated to Business, where small teams need them most
- - Address autocomplete, enrichment and SMS/email verification are paid add-ons on top of plan prices
- - Hosted only: no self-hosting or on-prem option for teams with data-residency constraints
Chatbase
Pros
- + Grounding is disciplined: in my 20-question test, 17 answers carried the right source and the unanswerable ones refused instead of inventing
- + Procedures run actions written in plain language — my mock order-lookup test needed no prompt engineering to trigger correctly
- + One agent covers web widget, WhatsApp, Messenger, Instagram, Slack, email, voice and telephony, with transcripts carried into helpdesk handoff
- + Model playground exposes Claude, Gemini, GPT, DeepSeek, Grok and Kimi so you can trade quality against credit cost per reply
- + Security posture is documented and audited: SOC 2 Type II, HIPAA-eligible Enterprise tier, GDPR compliance stated on the pricing page
Cons
- - Credit burn is model-dependent: the same scripted conversation cost me about 3x more credits on a Claude Sonnet-class model than the default
- - Removing the 'Powered by Chatbase' badge costs $99/month below Enterprise, so a clean-branded widget starts at $131/month, not $32
- - Exactly one AI agent per self-serve plan; a second bot is an add-on even on Pro
- - Free tier deletes your agent after 14 days of inactivity and gives only 50 credits — it is a sandbox, not a plan
- - No self-hosting, no code export, no bring-your-own model keys: you are fully rented into their stack
Frequently Asked Questions
Which is better, Fillout or Chatbase?▼
It depends on your specific needs — neither tool has user reviews on ToolSpotter yet, so we don't rank one above the other. Fillout is best for: Small-to-mid teams that want Typeform-grade form design with far cheaper scaling and native two-way sync into Airtable, Notion or Salesforce.. Chatbase is best for: Small and mid-size teams that want a grounded, multi-channel AI support agent with human handoff live quickly, and whose reply volume fits inside a credit pool they can model in advance..
What is the difference between Fillout and Chatbase?▼
Fillout: Fillout builds forms, surveys and quizzes without code and writes responses into tools such as Airtable, Notion and Salesforce. Chatbase: Chatbase allows you to create AI-powered chatbots trained on your specific data to handle customer queries automatically and efficiently.
Is Fillout or Chatbase more affordable?▼
Fillout starts at €0/mo, Chatbase starts at €0/mo. Check the comparison table above for current pricing.
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