Avoma vs Freed
A detailed comparison to help you choose between Avoma and Freed.
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Verdict: Freed wins
Freed scores 4.3/5, edging out Avoma at 4.0/5. Solo clinicians, NPs and PAs in small or independent practices who want to stop charting after hours and need a note in their browser-based EHR the same day.
Avoma AI meeting assistant for notes, scheduling and coaching | Freed AI medical scribe for automated healthcare documentation | |
|---|---|---|
| Rating | 4.0 (1 review) | 4.3 (1 review) |
| Pricing Model | freemium | paid |
| Starting Price | Free tier available | From $99/mo |
| Best For | Sales and revenue teams that want meeting notes written into the CRM automatically and coaching signals from calls, without enterprise call-intelligence prices. | Solo clinicians, NPs and PAs in small or independent practices who want to stop charting after hours and need a note in their browser-based EHR the same day. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | free tierteam features | team featuresgdpr compliantapi access |
| Visit Avoma → | Visit Freed → |
Avoma
Pros
- + Auto-save notes to CRM records and dialer integration are included even on the $19 Startup tier — not gated behind add-ons
- + Only recorder seats are billed; viewers and collaborators are free, which cut my sample 12-person team price to 8 seats
- + Published, readable pricing: $19/$24/$39 tiers plus $29 Conversation and Revenue Intelligence and $19 Lead Router add-ons (annual, at time of writing)
- + 14-day trial is genuinely unrestricted with all add-ons enabled, per the pricing page
- + Topic-structured summaries and Ask Avoma queries returned correct specifics on commitments and objections in my sample calls
Cons
- - Full sales stack (Organization + all add-ons) reaches $101/recorder seat/month billed annually — closer to rivals than the headline suggests
- - Non-sales teams pay for a lot of sales machinery; setup of CRM mapping, topic taxonomies and routing rules takes real ownership
- - Startup caps at 25 paid seats, Organization at 100, Enterprise requires 10 seats minimum and annual billing only
- - "Unlimited transcription and notes" has no published fair-use asterisk — get heavy-usage terms in writing
- - Translation is listed on Organization but the supported-language list is not published on the pricing page
Freed
Pros
- + Cheapest credible entry among well-reviewed scribes: $39/mo Starter, $79/mo unlimited Core, 7-day trial with no credit card (getfreed.ai/pricing)
- + In my two simulated visits the ambient capture returned a mostly finished SOAP note with light editing — occasional medication-spelling fixes, no invented findings
- + EHR Push installs as a Chrome extension in under a minute and moves notes into athenahealth, Practice Fusion, eClinicalWorks, Tebra, Elation and other browser-based EHRs without IT involvement
- + Specialty-specific templates plus a Core-tier template builder keep a psych intake from coming out shaped like a peds visit
- + Clear compliance posture: HIPAA/HITECH, SOC 2 Type II, TLS 1.2–1.3 encryption, and a signed BAA
Cons
- - EHR Push is one-way text transfer — no bidirectional write-back, no discrete data mapping, no CDI workflow
- - No free plan after the 7-day trial; group features and pricing for teams are custom-quote only
- - ICD-10/CPT/E-M coding suggestions are a starting point, not audit-proof coding for revenue-cycle scrutiny
- - Output quality degrades with poor audio; reviewers report occasional medication-spelling fixes and slight note-style drift between encounters
- - Not a dental or specialty-charting tool (no tooth/perio charting, no CDT codes) and no HITRUST certification for enterprise checklists
Frequently Asked Questions
Which is better, Avoma or Freed?▼
Freed scores higher at 4.3/5 vs 4.0/5 for Avoma, making it the better-rated option in our comparison.
What is the difference between Avoma and Freed?▼
Avoma: Avoma records and transcribes meetings, writes the notes, updates the CRM and coaches sales teams from the calls. Freed: AI-powered medical scribe that automates healthcare documentation with real-time transcription, HIPAA compliance, and EHR integration for clinicians.
Is Avoma or Freed more affordable?▼
Avoma starts at €0/mo, Freed starts at €99/mo. Check the comparison table above for current pricing.
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