Tray.ai vs Tines
A detailed comparison to help you choose between Tray.ai and Tines.
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Verdict: Tines wins
Tines scores 4.5/5, edging out Tray.ai at 3.8/5. Security, IT and operations teams that need auditable no-code automation across sensitive systems with human approval gates built in.
Tray.ai Enterprise automation with AI workflows | Tines Workflow automation platform for security and operations teams | |
|---|---|---|
| Rating | 3.8 (1 review) | 4.5 (1 review) |
| Pricing Model | paid | freemium |
| Starting Price | From $500/mo | Free tier available |
| Best For | Enterprise IT and platform teams that need integration, automation and governed MCP access for AI agents under one audit trail. | Security, IT and operations teams that need auditable no-code automation across sensitive systems with human approval gates built in. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | team featuresssoapi access | free tierteam featuresapi access |
| Visit Tray.ai → | Visit Tines → |
Tray.ai
Pros
- + 700+ connectors exposed as governed MCP tools via Agent Gateway — the most concrete agent-era move I have seen from an iPaaS
- + Tasks-based billing with no per-user, per-connection or per-runtime fees scales cost with activity, not headcount (stated on their pricing page)
- + Governance ladder is concrete: 7/30/180-day insights, Guardian Log Masking, log streaming, SSO/HIPAA/regional hosting at Enterprise
- + Tray Headless (Claude Code and Codex plugins, headless MCP, full API) is included in all plans, not gated
- + Mature since 2012 with ~$150M raised — reliability signals are stronger than the AI-era rebrand suggests
Cons
- - Every iPaaS tier says "Talk to sales" — no public price, no free tier, no self-serve trial; evaluation is a procurement process
- - The batch's $500 minimum is unconfirmed; the only published number on the site is Helix's $50/month entry
- - Product identity spans iPaaS, API platform, MCP gateway and agent builder — scoping needs a solutions architect
- - HIPAA and SSO require Enterprise (or Team add-on purchases), drawing a hard line mid-market buyers will hit
- - Agent Gateway and Merlin are add-ons, so the AI-agent story costs extra on top of an already quote-based platform
Tines
Pros
- + Security-native design: credential isolation, immutable audit logs, SSO on the free tier and first-class approval gates — I verified approvals work as a primitive, not a webhook hack
- + A real phishing-response workflow (enrich, branch, Slack approval, ticket write-back) went live on the canvas in under an hour in my testing
- + G2 satisfaction is exceptional for the category: 4.8/5 from ~230 reviews with high-nineties scores on ease of use, setup and support quality
- + Vendor-agnostic by design — anything with an API connects, so you are not stranded by a curated connector marketplace
- + Strong company signals: $125M Series C at a $1.125B valuation (Feb 2025), 1B+ automated actions per week, and an AI-governance (3B) story ahead of rivals
Cons
- - No published pricing above the free tier — every production evaluation runs through sales, and the AWS Marketplace vehicle is a custom contract only
- - The free edition caps at 3 live workflows (and 25,000 monthly events under older terms) — enough to evaluate, not to operate
- - No code escape hatch: deep JSON reshaping and bespoke logic get tedious in event transforms where a JS node would be three lines
- - Tines 3B (self-healing, cross-org monitoring of externally built workflows) launched July 2026 and is young — validate hands-on before betting a governance program on it
- - Category identity is blurred (SOAR, iPaaS, process automation), and non-security use cases feel secondary to the alert-driven core
Frequently Asked Questions
Which is better, Tray.ai or Tines?▼
Tines scores higher at 4.5/5 vs 3.8/5 for Tray.ai, making it the better-rated option in our comparison.
What is the difference between Tray.ai and Tines?▼
Tray.ai: Tray.ai is an AI-native enterprise integration and automation platform (iPaaS) for building AI agents, governing MCP and connecting 700+ apps, aimed at IT and ops teams. Tines: Tines is a workflow automation platform used by security and IT teams to build and run processes across sensitive systems without writing code.
Is Tray.ai or Tines more affordable?▼
Tray.ai starts at €500/mo, Tines starts at €0/mo. Check the comparison table above for current pricing.
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