Tettra vs Loom
A detailed comparison to help you choose between Tettra and Loom.
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Verdict: Loom wins
Loom scores 4.3/5, edging out Tettra at 3.7/5. Distributed teams that already live in Atlassian tools and want to replace status meetings and long emails with quick screen-and-face video messages.
Tettra AI-powered company wiki | Loom Record and share video messages effortlessly | |
|---|---|---|
| Rating | 3.7 (1 review) | 4.3 (1 review) |
| Pricing Model | freemium | freemium |
| Starting Price | Free tier available | Free tier available |
| Best For | Slack-centric teams of 10 or more who want to stop answering the same questions and will trade authoring polish for knowledge that stays current. | Distributed teams that already live in Atlassian tools and want to replace status meetings and long emails with quick screen-and-face video messages. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | free tierteam features | api accessteam featuresfree tier |
| Visit Tettra → | Visit Loom → |
Tettra
Pros
- + Kai answered test questions with links to exact source pages and admitted gaps instead of improvising
- + Stale pages, unowned content and verification workflows actually route maintenance work to named owners
- + Unanswered Slack questions become documented answers over time — the knowledge base improves with use
- + $8/user/month billed yearly with unlimited storage and unlimited version history is fair value
- + Publishes concrete reliability signals: 99.99% claimed uptime, public status page, PCI Level 1 payment processor
Cons
- - No free plan; 10-user minimum on Scaling makes small teams pay for seats they do not have
- - Authoring is plain versus Notion or Confluence — limited formatting and block types
- - SSO and SCIM are paid add-ons on Scaling; group permissions require the SCIM add-on
- - Export is HTML only, which complicates any future migration
- - Acquired by GSoft/Workleap in 2023 and the pricing page's FAQ still references old plan names — expect some roadmap and documentation drift
Loom
Pros
- + Record-to-share loop is the fastest I have measured in this category — a five-minute take was shareable in under 30 seconds in my testing, with processing happening behind a live link
- + Transcriptions and closed captions in 50+ languages are now included on the free plan, which removes what used to be the main reason to upgrade
- + Edit-by-transcript and filler-word removal on the Business + AI plan save real editing time on narrated walkthroughs
- + Deep Atlassian integration (Confluence/Jira recording entry points, Rovo/MCP search) makes it a natural fit for teams already on that stack
- + Comments, emoji reactions, calls-to-action, and viewer insights turn a one-way video into an actual async conversation
Cons
- - Starter's 25-video and 5-minute caps hit fast — I reached the video ceiling in about three weeks of moderate use, and free users cannot download their own videos
- - Seat economics are confusing after the Atlassian migration: Creator Lite free seats are deprecated for new signups after February 2026 and billing differs between loom.com and atlassian.com
- - Loom AI cannot be bought as an add-on — getting AI titles/summaries means moving the whole team to the $24 tier
- - No contractual uptime SLA and no advanced retention/audit controls below Enterprise pricing
- - Editing is intentionally shallow (trim, stitch, overlays only) — anything production-grade needs an external editor
Frequently Asked Questions
Which is better, Tettra or Loom?▼
Loom scores higher at 4.3/5 vs 3.7/5 for Tettra, making it the better-rated option in our comparison.
What is the difference between Tettra and Loom?▼
Tettra: Tettra is an internal knowledge base that answers repeat questions in Slack from documented company information and flags pages that have gone stale. Loom: Screen and camera recording tool with AI-powered editing and collaboration features for asynchronous video communication.
Is Tettra or Loom more affordable?▼
Tettra starts at €0/mo, Loom starts at €0/mo. Check the comparison table above for current pricing.
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