Superhuman AI vs Fathom AI
A detailed comparison to help you choose between Superhuman AI and Fathom AI.
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Verdict: Fathom AI wins
Fathom AI scores 4.3/5, edging out Superhuman AI at 4.0/5. Individuals who want free, unlimited AI meeting notes, and sales or customer success teams that want call summaries written into their CRM without revenue-intelligence pricing.
Superhuman AI The fastest email experience with AI | Fathom AI Free AI meeting recorder and note-taker | |
|---|---|---|
| Rating | 4.0 (1 review) | 4.3 (1 review) |
| Pricing Model | paid | freemium |
| Starting Price | From $30/mo | Free tier available |
| Best For | Founders, executives and other high-volume email operators who spend four or more hours a day in Gmail and will pay a premium to cut triage time. | Individuals who want free, unlimited AI meeting notes, and sales or customer success teams that want call summaries written into their CRM without revenue-intelligence pricing. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | — | free tier |
| Visit Superhuman AI → | Visit Fathom AI → |
Superhuman AI
Pros
- + Keyboard-first triage was genuinely fast in my timed runs: about 18 minutes for a 90-message morning inbox versus roughly 31 in Gmail's web UI
- + AI drafts matched my sent-mail tone and needed only light edits in 8 of 10 reply scenarios I tested
- + Instant Reply is the rare auto-drafting feature I kept using after the review window closed
- + Publishes clear tier pricing in its help centre — Starter $30/month or $300/year, Business $40/month or $396/year at time of writing
- + Works over both Gmail and Microsoft 365, with HubSpot and Salesforce integrations on the Business tier
Cons
- - No free tier for Mail and no per-feature à la carte — Auto Drafts and Ask AI require the $40/month Business plan
- - On Outlook accounts, several AI features lagged or were missing in my testing versus the Gmail experience
- - Auto Summarize only triggers past a thread-length threshold and cannot be interrogated without Ask AI
- - Read receipts cannot be disabled by recipients, which has drawn privacy criticism since the product's early years
- - Post-Grammarly-acquisition packaging is in flux; two help links I followed already redirected to Grammarly-branded infrastructure
Fathom AI
Pros
- + Free tier is the most generous in the category: unlimited recordings, storage and transcription in 38 languages, with summaries on screen ~30 seconds after the call
- + Live highlights and one-click video clips turned bookmarked moments into shareable Slack artifacts in my testing — no editor needed
- + CRM field sync on Business writes extracted details (budget, timeline, next steps) into HubSpot/Salesforce/Close fields — the post-call admin reps never do
- + Works against installed Zoom and Teams clients, not just the browser, which is why capture felt steadier than browser-only rivals
- + Every plan gets the Claude and ChatGPT integrations plus a public API and MCP server — meeting history queryable where you already work
Cons
- - No file upload: existing recordings and audio files cannot be transcribed at all
- - Bot-free capture is a Mac-only beta; Windows users get the visible bot, and a 'Fathom Notetaker' participant can alter the tone of sensitive calls
- - CRM sync is capped at 3 users per company domain below the Business tier — a real gotcha for teams of four or more
- - Free tier meters the good stuff: 5 advanced summaries/month, no AI action items, rate-limited Ask Fathom
- - Speaker detection weakens when people talk over each other, and in-person/mobile capture remains unverified
Frequently Asked Questions
Which is better, Superhuman AI or Fathom AI?▼
Fathom AI scores higher at 4.3/5 vs 4.0/5 for Superhuman AI, making it the better-rated option in our comparison.
What is the difference between Superhuman AI and Fathom AI?▼
Superhuman AI: Superhuman is a productivity suite built around fast email and documents, with AI drafting, summarising and search across them. Fathom AI: Fathom joins Zoom, Google Meet and Microsoft Teams calls to record, transcribe and summarise them, and can push the summary into a CRM.
Is Superhuman AI or Fathom AI more affordable?▼
Superhuman AI starts at €30/mo, Fathom AI starts at €0/mo. Check the comparison table above for current pricing.
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