Stack AI vs Chatbase
A detailed comparison to help you choose between Stack AI and Chatbase.
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Verdict: Chatbase wins
Chatbase scores 4.1/5, edging out Stack AI at 3.5/5. Small and mid-size teams that want a grounded, multi-channel AI support agent with human handoff live quickly, and whose reply volume fits inside a credit pool they can model in advance.
Stack AI Build AI workflows and apps without code | Chatbase Create custom AI chatbots from your data | |
|---|---|---|
| Rating | 3.5 (1 review) | 4.1 (1 review) |
| Pricing Model | freemium | freemium |
| Starting Price | Free tier available | Free tier available |
| Best For | Enterprise and IT-led teams building secure internal AI tools and document workflows — particularly those already using Asana — who can run a pilot and negotiate a custom contract. | Small and mid-size teams that want a grounded, multi-channel AI support agent with human handoff live quickly, and whose reply volume fits inside a credit pool they can model in advance. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | free tierno codesso | api accessfree tierno code |
| Visit Stack AI → | Visit Chatbase → |
Stack AI
Pros
- + Model-agnostic node canvas: any LLM behind the graph, with structured JSON outputs validated in-flow in my build
- + Document AI with working citations — outputs pointed at the right source PDFs in my spot checks
- + Enterprise compliance posture: Trust Center, HIPAA BAA path, on-prem deployment and dedicated infrastructure on Custom
- + Genuinely free entry point at 500 runs/month with no card, plus live docs, Academy, changelog and public status page
- + Acquired by Asana (May 2026) — potential distribution and workflow integration upside for teams already in that ecosystem
Cons
- - Acquired by Asana for a reported $75M in May 2026 — roadmap and pricing stability need contractual clarity before multi-year deals
- - No self-serve paid tier: 500 runs/2 projects on Free, then custom-negotiated pricing with nothing published in between
- - Third-party pricing roundups disagree wildly ($49–$199/mo) and are not vendor-confirmed — do not budget from aggregators
- - Denser, less polished UI than consumer-grade builders; overbuilt for simple FAQ-style use cases
- - Free tier (500 runs) is about one serious build-and-debug session — too tight for a real evaluation month
Chatbase
Pros
- + Grounding is disciplined: in my 20-question test, 17 answers carried the right source and the unanswerable ones refused instead of inventing
- + Procedures run actions written in plain language — my mock order-lookup test needed no prompt engineering to trigger correctly
- + One agent covers web widget, WhatsApp, Messenger, Instagram, Slack, email, voice and telephony, with transcripts carried into helpdesk handoff
- + Model playground exposes Claude, Gemini, GPT, DeepSeek, Grok and Kimi so you can trade quality against credit cost per reply
- + Security posture is documented and audited: SOC 2 Type II, HIPAA-eligible Enterprise tier, GDPR compliance stated on the pricing page
Cons
- - Credit burn is model-dependent: the same scripted conversation cost me about 3x more credits on a Claude Sonnet-class model than the default
- - Removing the 'Powered by Chatbase' badge costs $99/month below Enterprise, so a clean-branded widget starts at $131/month, not $32
- - Exactly one AI agent per self-serve plan; a second bot is an add-on even on Pro
- - Free tier deletes your agent after 14 days of inactivity and gives only 50 credits — it is a sandbox, not a plan
- - No self-hosting, no code export, no bring-your-own model keys: you are fully rented into their stack
Frequently Asked Questions
Which is better, Stack AI or Chatbase?▼
Chatbase scores higher at 4.1/5 vs 3.5/5 for Stack AI, making it the better-rated option in our comparison.
What is the difference between Stack AI and Chatbase?▼
Stack AI: Stack AI is a drag-and-drop platform for building AI agents and internal applications, aimed at enterprise deployment and compliance. Chatbase: Chatbase allows you to create AI-powered chatbots trained on your specific data to handle customer queries automatically and efficiently.
Is Stack AI or Chatbase more affordable?▼
Stack AI starts at €0/mo, Chatbase starts at €0/mo. Check the comparison table above for current pricing.
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