Monday.com AI vs Loom
A detailed comparison to help you choose between Monday.com AI and Loom.
🏆
Verdict: Loom wins
Loom scores 4.3/5, edging out Monday.com AI at 4.1/5. Distributed teams that already live in Atlassian tools and want to replace status meetings and long emails with quick screen-and-face video messages.
Monday.com AI AI-powered work automation for team projects and processes | Loom Record and share video messages effortlessly | |
|---|---|---|
| Rating | 4.1 (1 review) | 4.3 (1 review) |
| Pricing Model | freemium | freemium |
| Starting Price | Free tier available | Free tier available |
| Best For | Teams already running projects on monday boards who want AI woven into columns, automations and meetings rather than bought as a separate assistant seat. | Distributed teams that already live in Atlassian tools and want to replace status meetings and long emails with quick screen-and-face video messages. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | free tierteam featuresssoapi access | api accessteam featuresfree tier |
| Visit Monday.com AI → | Visit Loom → |
Monday.com AI
Pros
- + AI is bundled into the seat price — Basic at $9/seat/month (annual, 3-seat minimum) includes 1,000 credits/month, where ClickUp charges $9/user/month for Brain on top of the plan
- + The 24-hour per-item dedup on AI actions is real: re-running a summarize column on unchanged items drew no new credits in my ledger checks
- + A zero-credit tier (Formula Builder, Docs Assistant, AI board views, Deal Insights) does useful work without touching the metered pool
- + MCP support lets Claude, ChatGPT, Copilot and Cursor act on monday data directly, so teams living in an external assistant keep their workflow
- + AI Notetaker output held up in testing: stable speaker labels in small calls, action items assigned and dated, and one-click push back onto boards
Cons
- - The Free plan (2 seats) includes no AI at all — any AI usage requires a paid plan with a 3-seat minimum at $9/seat/month
- - Sidekick became a paid credit consumer in July 2026 (roughly 10–30 credits per simple message, 150+ for complex ones), so assistant-heavy users must budget or top up
- - Meeting-heavy teams burn credits fast: Notetaker runs about 120 credits per meeting hour, roughly 12% of a Basic account's monthly pool per hour-long meeting
- - Large boards lag — Capterra's review analysis repeatedly flags sluggish performance at scale, which AI column runs across big boards make worse
- - Trustpilot sits at 2.5/5 with complaints on billing, auto-renewals and support reachability, while software-review sites rate the product 4.6–4.7
Loom
Pros
- + Record-to-share loop is the fastest I have measured in this category — a five-minute take was shareable in under 30 seconds in my testing, with processing happening behind a live link
- + Transcriptions and closed captions in 50+ languages are now included on the free plan, which removes what used to be the main reason to upgrade
- + Edit-by-transcript and filler-word removal on the Business + AI plan save real editing time on narrated walkthroughs
- + Deep Atlassian integration (Confluence/Jira recording entry points, Rovo/MCP search) makes it a natural fit for teams already on that stack
- + Comments, emoji reactions, calls-to-action, and viewer insights turn a one-way video into an actual async conversation
Cons
- - Starter's 25-video and 5-minute caps hit fast — I reached the video ceiling in about three weeks of moderate use, and free users cannot download their own videos
- - Seat economics are confusing after the Atlassian migration: Creator Lite free seats are deprecated for new signups after February 2026 and billing differs between loom.com and atlassian.com
- - Loom AI cannot be bought as an add-on — getting AI titles/summaries means moving the whole team to the $24 tier
- - No contractual uptime SLA and no advanced retention/audit controls below Enterprise pricing
- - Editing is intentionally shallow (trim, stitch, overlays only) — anything production-grade needs an external editor
Frequently Asked Questions
Which is better, Monday.com AI or Loom?▼
Loom scores higher at 4.3/5 vs 4.1/5 for Monday.com AI, making it the better-rated option in our comparison.
What is the difference between Monday.com AI and Loom?▼
Monday.com AI: Work management platform with AI assistant for automating tasks, generating summaries, and creating project plans across teams. Loom: Screen and camera recording tool with AI-powered editing and collaboration features for asynchronous video communication.
Is Monday.com AI or Loom more affordable?▼
Monday.com AI starts at €0/mo, Loom starts at €0/mo. Check the comparison table above for current pricing.
Stay in the loop
Get weekly updates on the best new AI tools, deals, and comparisons.
No spam. Unsubscribe anytime.