Gumloop vs Chatbase
A detailed comparison to help you choose between Gumloop and Chatbase.
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Verdict: Chatbase wins
Chatbase scores 4.1/5, edging out Gumloop at 3.6/5. Small and mid-size teams that want a grounded, multi-channel AI support agent with human handoff live quickly, and whose reply volume fits inside a credit pool they can model in advance.
Gumloop Build AI agents with no-code workflows and API integrations | Chatbase Create custom AI chatbots from your data | |
|---|---|---|
| Rating | 3.6 (1 review) | 4.1 (1 review) |
| Pricing Model | freemium | freemium |
| Starting Price | Free tier available | Free tier available |
| Best For | Teams that want non-engineers building AI-shaped automations — research, scraping, summarization — under centralized IT control and spend oversight. | Small and mid-size teams that want a grounded, multi-channel AI support agent with human handoff live quickly, and whose reply volume fits inside a credit pool they can model in advance. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | no codefree tier | api accessfree tierno code |
| Visit Gumloop → | Visit Chatbase → |
Gumloop
Pros
- + Fastest AI-flow building I tested: scrape-summarize-extract agent went up in ~40 minutes, with a model swap as a drop-down change
- + IT control features are real on Pro (agent-scoped connector policies, shared credentials, usage analytics) and org-wide on Enterprise
- + Unlimited agents, seats, and teams on Pro from $37/mo — no per-seat tax, unlike most rivals (gumloop.com/pricing)
- + Hosted scraping node handled a JS-heavy site my plain HTTP attempt failed on
- + Well funded for its age: $17M Series A (Nexus) and a $50M Series B, with named customers like Shopify and Instacart
Cons
- - No free plan — 14-day trial only — and the 8% orchestration fee on top of credits makes heavy usage hard to predict
- - Credit costs vary by node and model; my scrape-heavy flow cost roughly triple the targeted version before I tuned it
- - Shallow for engineers: no code steps with real package access, no self-hosting (Enterprise VPC only), thin connector breadth versus Zapier/Make
- - Agent memory is flow-scoped — persistent cross-run context is early despite the self-improving-agent marketing
- - Pro concurrency caps (5 workflow runs, 25 agent chats) queued my bulk jobs; throughput is not the strong suit yet
Chatbase
Pros
- + Grounding is disciplined: in my 20-question test, 17 answers carried the right source and the unanswerable ones refused instead of inventing
- + Procedures run actions written in plain language — my mock order-lookup test needed no prompt engineering to trigger correctly
- + One agent covers web widget, WhatsApp, Messenger, Instagram, Slack, email, voice and telephony, with transcripts carried into helpdesk handoff
- + Model playground exposes Claude, Gemini, GPT, DeepSeek, Grok and Kimi so you can trade quality against credit cost per reply
- + Security posture is documented and audited: SOC 2 Type II, HIPAA-eligible Enterprise tier, GDPR compliance stated on the pricing page
Cons
- - Credit burn is model-dependent: the same scripted conversation cost me about 3x more credits on a Claude Sonnet-class model than the default
- - Removing the 'Powered by Chatbase' badge costs $99/month below Enterprise, so a clean-branded widget starts at $131/month, not $32
- - Exactly one AI agent per self-serve plan; a second bot is an add-on even on Pro
- - Free tier deletes your agent after 14 days of inactivity and gives only 50 credits — it is a sandbox, not a plan
- - No self-hosting, no code export, no bring-your-own model keys: you are fully rented into their stack
Frequently Asked Questions
Which is better, Gumloop or Chatbase?▼
Chatbase scores higher at 4.1/5 vs 3.6/5 for Gumloop, making it the better-rated option in our comparison.
What is the difference between Gumloop and Chatbase?▼
Gumloop: Gumloop is a no-code builder for AI agents and automations, where teams connect models and apps on a visual canvas. It is aimed at companies that want non-engineers to build automations under IT control. Chatbase: Chatbase allows you to create AI-powered chatbots trained on your specific data to handle customer queries automatically and efficiently.
Is Gumloop or Chatbase more affordable?▼
Gumloop starts at €0/mo, Chatbase starts at €0/mo. Check the comparison table above for current pricing.
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