Grain vs Avoma
A detailed comparison to help you choose between Grain and Avoma.
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How to choose
Neither tool has user reviews on ToolSpotter yet, so we don't pick a winner. Compare them on what they're built for: Grain — Sales and customer-facing teams of roughly 5-50 seats that want meeting capture, CRM-ready notes, and call coaching at published per-seat prices.; Avoma — Sales and revenue teams that want meeting notes written into the CRM automatically and coaching signals from calls, without enterprise call-intelligence prices..
Grain AI meeting recording and insights for sales | Avoma AI meeting assistant for notes, scheduling and coaching | |
|---|---|---|
| Rating | 4.0 (1 review) | 4.0 (1 review) |
| Pricing Model | freemium | freemium |
| Starting Price | Free tier available | Free tier available |
| Best For | Sales and customer-facing teams of roughly 5-50 seats that want meeting capture, CRM-ready notes, and call coaching at published per-seat prices. | Sales and revenue teams that want meeting notes written into the CRM automatically and coaching signals from calls, without enterprise call-intelligence prices. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | free tierteam features | free tierteam features |
| Visit Grain → | Visit Avoma → |
Grain
Pros
- + Bot-free desktop capture meant no notetaker robot to explain at the start of customer calls — the transcripts and AI notes held up in my checks
- + Transparent per-seat pricing from $15/mo (annual) with a usable free tier, against quote-only enterprise incumbents
- + Custom AI prompts let me steer summary shape to match our CRM hygiene process instead of accepting a generic template
- + MCP server on the platform (basic on Free, advanced on Business) let Claude query workspace meeting data directly
- + Trackers, deal boards, and AI coaching bring Gong-style call intelligence to a five-to-fifty-seat team at a fraction of the price
Cons
- - Recorder-seat rules on Free are contradictory in Grain's own docs (pricing page: unlimited notetaker seats; support article: one, plus a 20-bot-recording cap for personal emails)
- - Free tier walls are hard: 45-minute meetings, short history (30 days per the pricing page), and no uploads, CRM, or coaching
- - Starter caps uploads at 10/month and its 10-upload limit bites teams importing external recordings
- - All paid seats in a workspace must be on the same plan tier — no mixing Starter and Business to control costs
- - Thinner revenue intelligence than Gong-class tools: no predictive deal scoring or deep forecasting
Avoma
Pros
- + Auto-save notes to CRM records and dialer integration are included even on the $19 Startup tier — not gated behind add-ons
- + Only recorder seats are billed; viewers and collaborators are free, which cut my sample 12-person team price to 8 seats
- + Published, readable pricing: $19/$24/$39 tiers plus $29 Conversation and Revenue Intelligence and $19 Lead Router add-ons (annual, at time of writing)
- + 14-day trial is genuinely unrestricted with all add-ons enabled, per the pricing page
- + Topic-structured summaries and Ask Avoma queries returned correct specifics on commitments and objections in my sample calls
Cons
- - Full sales stack (Organization + all add-ons) reaches $101/recorder seat/month billed annually — closer to rivals than the headline suggests
- - Non-sales teams pay for a lot of sales machinery; setup of CRM mapping, topic taxonomies and routing rules takes real ownership
- - Startup caps at 25 paid seats, Organization at 100, Enterprise requires 10 seats minimum and annual billing only
- - "Unlimited transcription and notes" has no published fair-use asterisk — get heavy-usage terms in writing
- - Translation is listed on Organization but the supported-language list is not published on the pricing page
Frequently Asked Questions
Which is better, Grain or Avoma?▼
It depends on your specific needs — neither tool has user reviews on ToolSpotter yet, so we don't rank one above the other. Grain is best for: Sales and customer-facing teams of roughly 5-50 seats that want meeting capture, CRM-ready notes, and call coaching at published per-seat prices.. Avoma is best for: Sales and revenue teams that want meeting notes written into the CRM automatically and coaching signals from calls, without enterprise call-intelligence prices..
What is the difference between Grain and Avoma?▼
Grain: Grain records, transcribes and summarises meetings, and clips the moments worth sharing into the CRM or a message. Avoma: Avoma records and transcribes meetings, writes the notes, updates the CRM and coaches sales teams from the calls.
Is Grain or Avoma more affordable?▼
Grain starts at €0/mo, Avoma starts at €0/mo. Check the comparison table above for current pricing.
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