Conversica vs Grain
A detailed comparison to help you choose between Conversica and Grain.
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Verdict: Grain wins
Grain scores 4.0/5, edging out Conversica at 3.4/5. Sales and customer-facing teams of roughly 5-50 seats that want meeting capture, CRM-ready notes, and call coaching at published per-seat prices.
Conversica AI revenue digital assistants | Grain AI meeting recording and insights for sales | |
|---|---|---|
| Rating | 3.4 (1 review) | 4.0 (1 review) |
| Pricing Model | paid | freemium |
| Starting Price | From $1000/mo | Free tier available |
| Best For | Enterprise and upper mid-market revenue teams with 1,000-plus inbound or dormant leads a month and deal values large enough that one reactivated lead justifies the spend. | Sales and customer-facing teams of roughly 5-50 seats that want meeting capture, CRM-ready notes, and call coaching at published per-seat prices. |
| Free Tier | ||
| API Access | ||
| Team Features | ||
| Open Source | ||
| Tags | ssoteam featuresapi access | free tierteam features |
| Visit Conversica → | Visit Grain → |
Conversica
Pros
- + Autonomous two-way conversations on scripted flows (demo requests, event follow-up, reactivation) beat template sequencing in my comparison of reply quality
- + Persistent follow-up on every lead — the dormant-database reactivation use case produced engagement on leads I had written off
- + Per-company pricing with unlimited seats, unusual in a category that meters every viewer
- + Longest track record in the category (since 2007) with claimed 1.5 billion conversations and G2 at 4.5/5 across 187 reviews
- + Salesforce, HubSpot and Marketo integrations with multi-language support across six languages
Cons
- - Reported entry of about $2,999/month plus $5,000-$15,000 onboarding puts year one at $41,000-$51,000 — out of reach for small teams
- - Email-first architecture: SMS and chat are add-ons and there is no built-in voice calling at the base price
- - Off-script replies expose the AI's rigidity — inaccuracy and poor understanding are the most common negative tags on G2
- - Four-to-eight-week ramp to tune conversation quality, and roughly two months of implementation when CRM data is clean
- - It nurtures existing leads but does not find new ones, and reporting/attribution depth draws steady criticism
Grain
Pros
- + Bot-free desktop capture meant no notetaker robot to explain at the start of customer calls — the transcripts and AI notes held up in my checks
- + Transparent per-seat pricing from $15/mo (annual) with a usable free tier, against quote-only enterprise incumbents
- + Custom AI prompts let me steer summary shape to match our CRM hygiene process instead of accepting a generic template
- + MCP server on the platform (basic on Free, advanced on Business) let Claude query workspace meeting data directly
- + Trackers, deal boards, and AI coaching bring Gong-style call intelligence to a five-to-fifty-seat team at a fraction of the price
Cons
- - Recorder-seat rules on Free are contradictory in Grain's own docs (pricing page: unlimited notetaker seats; support article: one, plus a 20-bot-recording cap for personal emails)
- - Free tier walls are hard: 45-minute meetings, short history (30 days per the pricing page), and no uploads, CRM, or coaching
- - Starter caps uploads at 10/month and its 10-upload limit bites teams importing external recordings
- - All paid seats in a workspace must be on the same plan tier — no mixing Starter and Business to control costs
- - Thinner revenue intelligence than Gong-class tools: no predictive deal scoring or deep forecasting
Frequently Asked Questions
Which is better, Conversica or Grain?▼
Grain scores higher at 4.0/5 vs 3.4/5 for Conversica, making it the better-rated option in our comparison.
What is the difference between Conversica and Grain?▼
Conversica: Conversica runs AI agents that hold two-way email and SMS conversations with leads and customers to qualify and re-engage them. Grain: Grain records, transcribes and summarises meetings, and clips the moments worth sharing into the CRM or a message.
Is Conversica or Grain more affordable?▼
Conversica starts at €1000/mo, Grain starts at €0/mo. Check the comparison table above for current pricing.
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